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Privacy Policy / GDPR

Who we are

Print Team (Dorset) Ltd
Ground Floor
21 Mereside
Portland
Dorset
DT5 1PY
United Kingdom

Company registered in England & Wales No. 4709060.

Introduction

At Print Team (Dorset) Ltd, we are committed to maintaining the trust and confidence of our customers and visitors to our web site. We want you to know that Print Team is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

How Do We Collect Information?

Print Team collects some information on visitors to the website through the use of cookies. To learn more about the use on cookies for website tracking please see our section on Website Cookies. We also sometimes track the way our visitors use the site using tracking software that records mouse movements and clicks but not personal information. We also collect and store customer information that is submitted via the checkout process during purchase, via the email newsletter sign up and over the phone.  When orders are placed via the website, payment card details are not collected by Print Team but processed by a secure third party payment provider.

 

What Type of Information is Collected?

The type of information we collect can include a person’s name, postal address, email address, IP address, information about which web pages have been accessed, the device type and browser used to access the website.

 

Website Cookies

Print Team uses small pieces of information sent from us to your computer known as Cookies. These are stored for a limited time and are used to collect statistical information that helps us to track and improve our website. It should be possible to disable Cookies in the settings on your internet browser.

 

How is Your Information Used?

Our Website and Information Systems store data in the form of customer records that are used to maintain a relationship history with each individual that registers an account with Print Team. These records make it possible to deal with any future product orders and issues concerning existing orders and the issuing of loyalty discount promotions. We also maintain a list of email addresses in order to send out promotional emails to previous customers or those that have signed up to receive a newsletter.

Retention periods for this information are reviewed on a regular basis to ensure we do not store any information unnecessarily. We offer our customers the right to erasure where by they can request we delete all of the stored information we have that relates to them. For more information email: office@printteam.co.uk. As a matter of course we store information for as long as we feel is suitable to maintain an acceptable level of service to our customers or until we are asked to delete it.

 

Google Analytics

When someone visits www.printteam.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

 

On-premises Wifi

When customers are given WIFI access at our premises we do not collect and analyse data on your usage or the websites you have visited.

 

Mailing Lists

As part of the registration process for our website, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to keep you informed of news or offers; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied.

 

Sharing information with our partners

From time to time Print Team may share your information with trusted partners to fulfil your order.  We will only share the information that is necessary to fulfil the order.

 

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our Data protection officer: D. Smith at Print Team (Dorset) Ltd.

 

Changes to this Privacy Notice

We will review this policy every 2 years.  Last updated 15.05.2018.